FOR IMMEDIATE RELEASE
Daymark Recovery Services’ Chief Program Officer Named Office Manager of the Year by Vaya Health
June 6,2025 — Daymark Recovery Services is proud to announce that Michelle Ivey, our Chief Program Officer, has been honored as Office Manager of the Year by Vaya Health, a leading managed care organization in North Carolina. This prestigious award recognizes outstanding leadership, innovation, and a deep commitment to improving behavioral health services across the state.
Michelle was selected for her exceptional contributions in areas such as leadership development, health system innovation, and community engagement. Among her many achievements, Michelle was the driving force behind the creation of Daymark’s mobile crisis text line following Hurricane Helene, which expanded access to emergency behavioral health services during a time of great need. She also pioneered the use of telehealth to reduce wait times at walk-in clinics and mobile crisis services—an innovation that continues to benefit countless individuals.
A passionate leader, Michelle is known for doing the little things that make a big difference—from sending handwritten thank you cards to facilitating monthly leadership meetings that explore topics like generational diversity in the workplace.
Michelle’s impact spans beyond Daymark. She is heavily involved with North Carolina Department of Health and Human Services advisory groups, where she brings the dual perspective of provider and person with lived experience. Her advocacy has been instrumental in promoting Daymark’s no wrong door policy and leading the development of seven Behavioral Health Urgent Care centers, ensuring 24/7 access to care for communities across North Carolina.
“Michelle exemplifies everything this award stands for—visionary leadership, operational excellence, and a genuine commitment to our mission,” said Billy West, CEO of Daymark Recovery Services. “We are incredibly proud of her and grateful for the impact she makes every single day.”
Michelle’s recognition underscores Daymark’s continued leadership in behavioral health services, as well as its commitment to innovation, community partnerships, and compassionate care.
Why Men’s Mental Health Is Important
Everyone faces mental health challenges, but men are often less likely to speak up or get help. At Daymark Recovery Services, we want to change that. Men face a lot of pressure - taking care of their families, working hard, and trying to meet what the world expects of them. At the same time, many feel like they have to act tough and hide how they really feel. All of this can lead to serious problems like depression, anxiety, using drugs or alcohol, or even thoughts of suicide.
FOR IMMEDIATE RELEASE
May 14, 2025
Steve Smith, Sr. Donates $25,000 to Daymark Recovery Services to Support Medication Access in Western NC
Avery County, NC — Daymark Recovery Services is honored to announce a $25,000 donation from Steve Smith, Sr. to help fund medications for uninsured and underinsured individuals in Western North Carolina. The contribution was presented at a special event on May 14 in Avery County and will directly support Daymark’s ongoing efforts to improve access to behavioral health treatment in Alleghany, Avery, Ashe, Watauga and Wilkes Counties. In addition to the gift from Mr. Smith, his foundation, the Steve Smith Foundation, donated hygiene kits and first aid kits.
At Daymark Recovery Services, we believe mental health is the foundation of a healthy, thriving community. As we enter April—recognized as Stress Awareness Month—we are reminded of the growing importance of addressing both stress and mental well-being in our daily lives.
The Hidden Impact of Stress
Stress is often called the "silent killer" because it can slowly wear down both physical and emotional health. From tight deadlines and financial pressures to caregiving responsibilities and health concerns, stress can show up in many forms—and left unchecked, it can contribute to anxiety, depression, heart disease, and burnout.
Read more: April is Stress Awareness Month: Why Mental Health Matters More Than Ever
MEDIA ADVISORY
Contact:
AK Brinson
336-830-9265
What:
Ribbon Cutting Ceremony for Rowan County Behavioral Health Center – Vaya Health and Daymark Recovery Services, in partnership with Rowan County Behavioral Health Advisory Committee and the North Carolina Department of Health and Human Services, will enhance the existing walk-in/open-access clinic located in Salisbury. This enhancement will provide crisis assessments, medication initiation, and disposition for children, adolescents, and adults. Crisis services, including triage, intervention, and stabilization, will be available 24/7, 365 days a year, beginning March 31.
Read more: Ribbon Cutting Ceremony for Rowan County Behavioral Health Center